24 appeals were received on the direct line of Alexander Subbotin
The first call came from Vitebsk. A man noted significant changes in the city on the Dvina, which has become more beautiful and comfortable, and this, according to the caller to the "direct line," is the merit of the current team in the leadership of the region and the city.
– I am a person with an active life position. At one time, like you, Alexander Mikhailovich, I graduated from the Vitebsk Veterinary Academy. I am not indifferent to everything that happens in my hometown, which I love very much. It is evident that you also care about our common home. Good luck in your difficult work, – said the man.
Alexander Subbotin thanked for the high assessment of the authorities' work and outlined the goal – to make the Vitebsk region the best region in Belarus.
A total of 24 appeals were received during the "direct line." Most of them were from Vitebsk. In particular, residents of houses at Frunze Street, 116 and 114, Mira Street, 24 complained about leaks in their apartments. Mold had appeared on the walls due to dampness. A man, whose family is raising a child with a disability, asked for a ramp to be installed so he could take his son out in a wheelchair, and a mother of two young children living on Gagarin Street asked for a bench and a sandbox in the courtyard of her building. Residents of houses at Lokomotivnaya Street, 5 and Pravdy Street, 66 complained about problems with hot water supply.
– The tap in our kitchen is almost boiling, and the one in the bathroom is icy cold, – explains a woman living on Pravdy Street. – We have contacted various authorities, but the water has not gotten any warmer.
The head of the region instructed the chairman of the Vitebsk City Executive Committee, Gennady Sabyinich, and the head of the main department of housing and communal services of the regional executive committee, Yuri Dyadyolo, to take control of all these issues.
– The appeals voiced once again exposed our shortcomings. Much has been done in the Vitebsk region within the framework of the "Comfortable Housing and a Conducive Environment" program, but there are still some deficiencies. We will try to correct them as soon as possible, – emphasized Yuri Dyadyolo.
Residents of Orsha, Postavy, Senno, Gorodok, Polotsk and Chashniksky districts also appealed to the head of the region with various problems. All complaints will be studied, and people will receive answers. Some problems were resolved during the "direct" line. For example, a resident of the agro-town of Lukoml, Chashniksky district, voiced the request of the people not to base waste processing near their settlement. As it turned out, the local authorities had already abandoned this option. But the second issue – to put the road in order – is yet to be resolved.
Summing up the "direct" line, Alexander Subbotin noted that residents of the regional center are more active and demanding, which is why they make more calls. In rural areas, people are more self-reliant, although there are problems everywhere.
– But overall, they are all solvable. Maybe not as quickly as we would like. There are also complex issues that require court proceedings. We cannot bypass the law. Perhaps, at the local level, someone does not fully see the problem. And, for example, a house that requires urgent repair is placed in the middle of the queue. I think this is why we hold "direct" lines and citizen receptions, to see these problems and solve them as quickly as possible. In addition, I try to listen to people not only on officially appointed dates but also at other times, during trips around the region, – emphasized the head of the region.