Main Department of Trade and Services: in 2025, the motto of Consumer Day is "The Consumer at the Center of Attention: From Balancing Interests to Fair Dispute Resolution"

In the Republic of Belarus, as in the rest of the world, Consumer Rights Day is celebrated on March 15.

The global scale of the holiday attests to the significance of the consumer rights protection mechanism within the social and economic policy of any modern state.

In the Republic of Belarus, the Ministry of Antimonopoly Regulation and Trade coordinates activities in the field of consumer rights protection. Other state bodies consider issues related to consumer rights protection in various spheres of activity within their competence.

In the regions, state policy in the field of consumer rights protection is implemented by regional, city, and district executive committees.

Over the past year, structural divisions of the Vitebsk Regional Executive Committee, city and district executive committees have considered 425 appeals from citizens on consumer rights protection issues, of which 164 (38.6%) were in the sphere of trade, 153 (36%) in housing and communal services, and 62 (14.6%) in consumer services.

Based on the results of the review, 9 orders to eliminate legislative violations and 10 warnings within administrative proceedings were issued. Material damages totaling 12.57 thousand rubles were compensated out of court.

In 2025, Consumer Rights Day in the Eurasian Economic Union member states is celebrated under the motto "Consumer at the Center: From Balancing Interests to Fair Dispute Resolution".

This theme emphasizes the need for fair settlement of disputes between consumers and businesses in the mutual interests of the parties.