The Ministry of Health has published a new memo for visitors to polyclinics in Belarus
1. If you fall ill:
If you fall ill with symptoms (fever, cough, difficulty breathing, nasal congestion, etc.), PLEASE STAY HOME and call the registry, information desk, or call center of the healthcare facility at your place of residence (place of stay).
When speaking with a facility employee, please provide:
a) Describe your symptoms,
b) Leave your contact information (Full Name, address, phone number),
c) A healthcare professional will contact you – follow their instructions.
Separate entrances and rooms have been organized in outpatient clinics for patients with fever and symptoms of acute respiratory infection.
2. Regarding examinations:
Please temporarily postpone routine medical examinations, rehabilitation, laboratory and instrumental studies, including chest fluorography, ECG, Holter monitoring, and administration of injectable medications through the procedure room.
3. Prescriptions for medications for patients with chronic diseases:
If you need prescriptions for medications for continuous intake, previously prescribed by a doctor, call the registry, information desk, or call center of the healthcare facility at your place of residence, leave your contact information (Full Name, address, phone number). A healthcare professional will contact you to arrange for the prescription to be issued and delivered to your home.
If you are over 60 years old and require a medical examination due to a deterioration in your well-being, call the registry, information desk, or call center of the healthcare facility at your place of residence, inform them, leave your contact information (Full Name, address, phone number). A healthcare professional will contact you during business hours to arrange a home visit.
By avoiding routine visits to healthcare facilities, you will enable these facilities to operate more efficiently and help protect yourself and others from possible infection and spread of COVID-19.
4. Issuance of extracts from medical documents:
In order to implement clause 9 of appendix 4 to the order of the Ministry of Health of the Republic of Belarus dated 16.03.2020 No. 296 "On measures to organize medical care for patients with signs of respiratory infection and to take additional anti-epidemic measures in healthcare organizations", we recommend organizing the issuance of extracts from medical documents based on online applications on the websites of institutions, followed by their issuance to patients upon presentation of an identity document, in a separately designated area.